How to improve lead quality and boost sales

 

Generating leads is a top priority for most businesses, I’m sure you’ll agree. But many companies find themselves dealing with a frustrating problem: despite investing time and resources into lead generation, they end up with low-quality leads that don’t convert.

Is your sales team spending too much time chasing unqualified prospects? Then it’s time to rethink your lead generation strategy. In this post, we’ll explore why quality matters more than quantity, how to filter out low-quality leads, and how to gradually improve your lead generation process for better results.

Why high-quality leads matter

Not all leads are created equal. A high volume of leads might look great on paper, but if they aren’t the right fit for your business, they can waste valuable time and resources. Here’s why focusing on lead quality is crucial:

  • Higher conversion rates: High-quality leads are more likely to convert into paying customers.
  • Better ROI on marketing efforts: Generating and nurturing quality leads ensures that marketing efforts deliver tangible results.
  • More efficient sales process: Sales teams can focus on closing deals rather than chasing uninterested or unqualified prospects all the time.
  • Stronger customer relationships: When you attract the right customers, they are more likely to stay loyal and advocate for your business.

How to filter out low-quality leads

If your pipeline is filled with leads that don’t convert, it’s time to implement better lead qualification processes. Here are some key steps to filter out low-quality leads.

1 - Define your Ideal Customer Profile (ICP)

Attracting the right people is key. A clear Ideal Customer Profile (ICP) helps ensure that you’re attracting the right audience. Define key attributes such as:

  • Industry

  • Company size

  • Job title and decision-making authority

  • Pain points and needs

  • Budget range

With this information, you can start producing the right content that helps your ICP move forward. And it will help you when targeting paid campaigns and deciding what channels to use.

2 - Use lead scoring

Lead scoring is a technique that assigns points to leads based on their characteristics and behavior. Some factors to consider:

  • Demographics (Does the lead match your ICP?)

  • Engagement (Has the lead interacted with your content, website, or emails?)

  • Behavior (Have they shown buying intent, such as requesting a demo or downloading a whitepaper?)

Set a minimum score threshold so that only qualified leads are passed on to sales. Check our blog post about different lead scoring models to decide on the ideal model for your company.

3 - Implement stronger qualification questions

When collecting lead information through forms, chatbots, or phone calls, ask targeted questions that reveal whether the prospect is a good fit. Some examples:

  • What problem are you trying to solve?

  • What’s your timeline for making a decision?

  • Do you have a budget allocated for this solution?

4 - Aling your sales and marketing teams

A disconnect between marketing and sales often leads to wasted leads, not to mention a lot of frustration in both teams. If you want better leads, you need to ensure both teams are aligned on:

  • The definition of a “qualified lead”

  • The handoff process between marketing and sales

  • Continuous feedback loops to refine lead generation efforts

How exactly you align your sales and marketing teams is another story. Read our blog post about 4 steps to alignment to get you started.
Quote sales en marketing alignment results

How to gradually improve lead quality

Filtering out bad leads is just the first step. You also need to improve your overall lead quality. To continuously improve your lead generation efforts, consider the following strategies.

1 - Analyze and adjust your targeting

Regularly review lead data to identify trends in high-converting leads. Adjust targeting strategies accordingly by refining ad audiences, content marketing efforts, and SEO strategies. To do this, regularly review your ICP and check if the one you are working with is still relevant enough. To refine this further, you can also define buyer personas for your organization. Check our buyer persona worksheet to help you get started, or read our blog post about how to perfect your buyer personas.

2 - Optimize your content and messaging

Your content should attract the right audience and set clear expectations. Avoid clickbait-style marketing that brings in the wrong leads. Instead:

  • Create industry-specific case studies.

  • Develop educational content that speaks directly to your ICP.

  • Use clear and specific calls to action (CTAs) that align with your solution.

Do yourself a favor and spend enough time on content. Too many people underestimate the power of quality content, so don’t make that mistake.

3 - Improve landing pages and lead capture forms

Your website should qualify leads before they even submit their information. Strategies to improve this:

  • Add validation questions to forms.

  • Offer tiered content (e.g., general resources for awareness-stage leads and detailed whitepapers for more qualified leads).

  • A/B test landing pages to find what attracts high-quality prospects.

4 - Refine your paid advertising strategy

If your paid ads are generating unqualified leads, adjust your targeting options:

  • Exclude irrelevant demographics.

  • Eliminate and exclude keywords that attract the wrong leads.

  • Use retargeting to focus on visitors who have engaged with key pages.

  • Optimize ad copy to discourage non-ideal leads from clicking.

5 - Continuously test and optimize

Lead generation is an ongoing process. You will regularly need to review lead quality, test different strategies, and refine your approach. By systematically testing and improving, your lead quality should significantly increase over time.

Many companies struggle with low-quality leads because they prioritize volume over relevance. By refining your lead qualification process, aligning marketing and sales, and continuously improving targeting efforts, you can attract and convert the right customers.

Ready to start generating better leads? Take the first step by analyzing your current lead data and refining your ICP today!

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